How much is insurance excess?

All our electric car subscriptions come with comprehensive insurance, giving you peace of mind while on the road. 

There is a $2,000 insurance excess in the event of an accident.* If it is determined that you are not at fault, then this amount is fully refundable. In order to exchange into a swap car after an accident, customers will be charged the excess.

The excess is a little higher than what you might pay to insure your own vehicle, but this reflects the fact that insurance companies treat subscription services as higher-risk than private ownerships (similar to car rental companies).

On top of this, electric vehicles tend to attract higher insurance excesses even when privately owned.

*EV Subscriptions customers prior to December 2022 may be subject to a lower insurance excess depending on the terms and conditions of their agreement.